Bitget Review 2026: Fees, Hack Record and Canada Status

Bitget charges 0.10% on spot trades but lists Canada as a prohibited country. We review its fees, the $387.5M hack, reserves and 1,701 Trustpilot reviews.

Bitget trading website showing rNVDA stock chart and assets

Bitget is a Seychelles-based exchange with 125 million registered users, 0.10% base spot fees and 3,323 spot assets, but it is not open to Canadian residents. Its Terms of Use name Canada as a prohibited country, its Canadian FINTRAC registration lapsed on 31 March 2023, and the Alberta Securities Commission lists it on its Investment Caution List. On its home turf the record is mixed: a $387.5 million hack in September 2026 cost users nothing, while Trustpilot sits at 1.7.

3.9/5

3.9

Offshore derivatives platform

Our verdict

Bitget pairs low base fees and 3,323 spot assets with monthly proof of reserves and a Protection Fund that covered a $387.5 million hack in September 2026. For Canadian readers the review is mostly academic. Bitget lists Canada as a prohibited country and holds no Canadian registration.

Score breakdown

  • Fees4.4
  • Security3.5
  • Ease of use4.2
  • Coin coverage4.7
  • Support3.0
  • Regulation (Canada)2.0

What stands out

  • 0.10% spot and 0.02% / 0.06% futures base fees
  • 3,323 spot base assets (public API, October 2026)
  • 45 consecutive monthly proof of reserves reports since December 2022
  • Users kept full balances after the September 2026 hack

What holds it back

  • Not available to Canadian residents
  • $387.5 million hot and warm wallet breach on 24 September 2026
  • Trustpilot score of 1.7 from 1,701 reviews (October 2026)
  • No MiCA authorization after the 1 July 2026 deadline

Key facts

Founded
2018
Headquarters
Victoria, Seychelles
Licences
AUSTRAC (Australia), OAM (Italy), VASP registrations in Poland, Lithuania, Bulgaria and the Czech Republic, El Salvador, Georgia. No Canadian registration
Supported coins
3,323 spot base assets (public API, 2 October 2026)
Trading fees
Spot 0.10% maker / 0.10% taker. Futures 0.02% maker / 0.06% taker
Deposit methods
Crypto, P2P, card and bank transfer through region-specific providers. No CAD rails for Canadians
Mobile apps
iOS 4.6 (5.6K ratings), Android 4.6 (324K reviews), October 2026
Available in
150+ regions. Excludes Canada, the US, Singapore, Hong Kong, France, Germany and Austria

Bitget and Canada: what changed in 2026

For a Canadian reader this section decides the rest. Bitget was never registered with Canadian securities regulators. The FINTRAC money services business registration of Canada Bitget Limited (M20179708) expired on 31 March 2023, according to the FINTRAC registry as cited by OCryptoCanada. On 1 April 2024 the Alberta Securities Commission placed Bitget on its Investment Caution List, stating it was not registered to trade or advise on securities or derivatives in Alberta. Saskatchewan's FCAA published a similar caution through the CSA.

The exit itself came in stages. Reports from Canadian users describe a notice sent to Canadian IP addresses on 12 January 2026, after which new Canadian KYC stopped, CAD funding was switched off, Earn positions were removed and open trades moved to reduce-only. A later notice set 31 August 2026 as the final date for Canadian account access. Both timelines come from secondary outlets. What the primary record shows is simpler. As of October 2026, Bitget's terms list Canada among prohibited countries and its site states that it does not operate a financial services business in Canada.

In our interpretation, Bitget chose not to pursue the restricted dealer route that Kraken, Coinbase, Netcoins and Newton completed. That route requires a pre-registration undertaking with the CSA and limits on altcoin purchases and leverage, which sit poorly with a business built on 125x futures. Bitget is not on the CSA list of banned platforms. It simply left.

Fees and a $1,000 trade

Outside Canada, Bitget's pricing is competitive at the base tier. The table uses Bitget's own fee FAQ of 20 August 2026 and withdrawal data read on 20 October 2026.

ItemFee
Spot trading0.10% maker / 0.10% taker
Spot with BGB fee payment0.08% (20% discount)
USDT-M perpetual futures0.02% maker / 0.06% taker
Instant buy (card, third-party)Set by the provider and shown at checkout
Crypto depositsFree
USDT withdrawal, BEP200.01 USDT
USDT withdrawal, TRC201 USDT
BTC and ETH withdrawalNetwork-dependent, shown on the withdrawal screen

A $1,000 spot purchase of BTC costs $1.00 in taker fees, or $0.80 when paid in BGB. Selling it back costs the same again. Futures change the math. A $1,000 margin position at 10x leverage opens $10,000 of notional exposure, so the taker fee is $6.00 to open and $6.00 to close, before funding payments. At the top VIP tier, which requires $500 million in monthly volume, futures fees fall to 0% maker and 0.01% taker.

Security, reserves and the September 2026 hack

Bitget has published a proof of reserves report every month since December 2022. The August 2026 report, its 45th, showed a total reserve ratio of 122% and expanded coverage from 4 assets to more than 20. Users verify inclusion through a Merkle tree tool published on GitHub. A reserve snapshot is not an audit, and Bitget's own release says so.

Behind the reserves sits the Protection Fund, backed by 5,500 BTC with a stated floor of $300 million. Its August 2026 valuation averaged $382 million.

The breach of 24 September 2026

That fund was tested within weeks. On 24 September 2026 attackers moved $387.5 million out of Bitget's hot and warm wallets across multiple blockchains. The first estimate was $351.6 million. Forensic reviews by Mandiant and SlowMist found that the attackers used zero-day exploits in two third-party security appliances, moved to the production wallet job server, and sent spoofed withdrawal requests that Bitget's own systems signed (BleepingComputer). Private keys were not stolen and cold wallets were not touched, according to CEO Gracy Chen. Blockchain analytics firm Elliptic linked the attack to North Korea with high confidence. No court or government has confirmed that attribution.

The response was fast by industry standards. Bitget published a phased schedule and kept it:

  1. BTC withdrawals reopened on 28 September.
  2. ETH followed on 29 September.
  3. USDT reopened on 30 September.
  4. All other tokens, fiat and P2P reopened on 2 October.

The Protection Fund absorbed the loss and was back at $309 million on 30 September (Cointelegraph). Customers pulled $463 million net in a single day as withdrawals restarted (Bloomberg Government). Nobody lost a balance. Still, an exchange that signs whatever its compromised middleware tells it to sign has a problem that a fund only pays for after the fact.

Earlier incidents

The hack was not the only event of 2026. These are the dated incidents on the record:

  • 9 August 2026: abnormal price moves in the TUT, LOBSTER and BICO futures markets triggered forced liquidations. Bitget announced compensation of $40 million for eligible users.
  • October 2024: a BGB price spike liquidated positions, and Bitget compensated eligible users in USDT or BGB.

Bitget handled both through compensation plans. Both were also decided case by case, under its own terms.

Licences and where Bitget works

Bitget holds registrations rather than full licences in its markets. The list as of 2026:

  • Australia: AUSTRAC registration. ASIC warned on 28 July 2025 that Bitget's futures, with leverage up to 125x, are not licensed for Australian retail clients.
  • European Union: VASP registrations in Poland, Lithuania, Bulgaria and the Czech Republic, plus OAM in Italy. Bitget applied to Austria's FMA for a MiCA licence in June 2026 and had no MiCA authorization when the transition period ended on 1 July 2026.
  • United Kingdom: access through FCA-authorized Archax Ltd.
  • Other: El Salvador, Georgia (February 2026) and Argentina.

Bitget withdrew from France in March 2026 and is closing Japanese accounts by 31 December 2026. The United States, Canada, Singapore, Hong Kong, Germany and Austria are on its restricted list.

What users say: Trustpilot, app stores and patterns

User sentiment splits by platform. On 23 October 2026 Trustpilot showed a TrustScore of 1.7, labeled "Bad", from 1,701 reviews (Tradelize). 75% gave one star and 12% gave five. Bitget replied to 84% of negative reviews. The app stores tell a different story: 4.6 on iOS from 5.6K ratings and 4.6 on Android from 324K reviews.

Recurring complaint themes across 2026 reviews:

  • Repeated facial verification checks before withdrawals.
  • P2P counterparties marking orders as paid without sending funds.
  • Frozen accounts and slow ticket responses during disputes.
  • Losses during sudden liquidations on leveraged positions.

Recurring praise:

  • A fast, well-built mobile app.
  • Copy trading and the choice of spot and futures in one account.
  • Quick withdrawals in normal conditions.

Trustpilot skews toward users with a dispute. Even so, a gap of three points between the app stores and Trustpilot says the trading engine works and the escalation path often does not.

Who Bitget fits and who should look elsewhere

Bitget suits traders in permitted jurisdictions who want futures, copy trading and long-tail altcoins at base fees of 0.10% and below. It also suits users who weigh monthly reserve disclosure and a track record of covering losses.

It does not suit Canadian residents in any province. Canadians who need a registered platform have four nationally registered restricted dealers to compare: Kraken, Coinbase, Netcoins and Newton. Legacy Canadian users with balances left on Bitget are limited to withdrawals to a private wallet. Opening positions is no longer possible.

Questions people ask

Is it allowed to use Bitget from Canada with a VPN?
Bitget's terms prohibit access from Canada, and using a VPN to get around that breaks them. An exchange that detects a prohibited location could freeze the account while funds are still inside.
Is Bitget on the CSA list of banned platforms?
No. Bitget is not on the CSA banned list. It is also not on the list of authorized platforms, and the Alberta and Saskatchewan regulators have each published a caution.
Which exchanges are registered for Canadians?
Kraken, Coinbase, Netcoins and Newton operate as restricted dealers registered with Canadian securities regulators. Kraken received national registration in April 2025 and Coinbase in April 2024.
Does the BGB token lower Bitget fees?
Yes, for spot trading only. Paying spot fees in BGB applies a 20% discount, which cuts the 0.10% base rate to 0.08%. Futures fees are not discounted by BGB.
Sources we checked (16)
Mikko Mikailov

Mikko Mikailov

Senior reviewer, financial products

Mikko has been writing about money since 2015, covering payment services, trading platforms and crypto for readers in several markets. He leads exchange and wallet reviews at CryptoInfoBase.